Introduction
Before you can create new user accounts for logging into the app and web/admin portal, you must have enough user licenses for the new user and any other users you have created. In this article, you will be shown how to increase the number of user licenses for you/your organisation. You will need the Billing role in order to do this.
How to Implement
Before attempting to alter any details about your current subscription, please ensure the payment card you are using is up-to-date. To learn how to update your payment card, click here.
Firstly, navigate to the Billing section within the Admin Portal.
At the bottom of the page, you will see the option to change the number of user licenses. Increase (or decrease) the number within the box as you please.
