KB-GN-00027a Change Password User Portal

Introduction

This article explains how to change your password using the online portal. If your
account has been set up and you have successfully logged in, you will be able to change your password. You will need to know your current password.

How to Implement
When you log into the portal, the first page that will come up will be the dashboard page.
On the top right you will see your full name. Hover over this and you will see a dropdown of options. To change your password, you will need to click Account Settings.

In the Account Settings page, you will need to scroll down to the bottom of the page to the Current Password, New Password and Confirm New Password entry boxes. Enter your current password into the Current Password box, and your new password into the New Password and Confirm New Password boxes. The passwords entered into the New Password and Confirm New Password boxes must match or you will receive an error message and the new password will not be saved.

Once you have entered the passwords, click the Save button at the bottom left of the page. The changes will be saved and your password will be updated.