KB-IN-00010a Compulsory Corrective Action

Introduction

The ability to make a corrective action mandatory using various controls on the admin console with the survey designer tool.

How to Implement

To implement this, click and drag a built-in template from the left-hand side within the template builder and move it over into the section that says drop here to add. Most built-in templates can have a mandatory corrective action.

For this example I have chosen Radio Button List H. When the built-in template has been moved over, you will see an expanded menu icon on the right-hand side.

This will open a pop-up window, scroll down the page and you will see a button called Behaviour on the left-hand side.

Here you will have various options to configure the mandatory corrective action to suit your requirements.

In this example, a radio button is being used, so the value in the Behaviour tab, needs to match what is in Options tab. A ‘1’ has been inserted into the ‘Require corrective action if value is (one of)’ box.

As Shown on Survey

When option 1 is picked, a yellow icon with an exclamation mark will show, informing you that a corrective action is now required. You will not be able to complete the survey until a corrective action has been added.

If a corrective action gets added to the question a spanner icon will show instead of the yellow exclamation mark.